1. Introduction
ApplyOperator ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our Service, including our website, API, and dashboard.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing details processed through Stripe. We do not store credit card numbers on our servers.
- Agent Input Data: Data you submit for agent processing, such as company names, email addresses, or search queries.
- Communications: Messages you send to our support team.
2.2 Information Collected Automatically
- Usage Data: API call logs, agent run history, feature usage patterns.
- Device Information: Browser type, operating system, IP address.
- Cookies: We use essential cookies for authentication and preferences (such as dark mode settings). We do not use tracking cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process agent requests and deliver results.
- Process payments and manage your credit balance.
- Send transactional notifications (job completions, low credit alerts).
- Respond to your support requests.
- Improve and optimize the Service using aggregated, anonymized data.
- Detect and prevent fraud, abuse, and security incidents.
4. Data Retention
- Account Data: Retained while your account is active and for 30 days after deletion.
- Agent Run Results: Stored for 90 days, then automatically deleted. You may delete results at any time from your dashboard.
- API Logs: Retained for 30 days for debugging and security purposes.
- Payment Records: Retained as required by applicable tax and financial regulations.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Stripe for payment processing, email delivery services for transactional notifications.
- AI Providers: We may send input data to third-party AI APIs (such as Anthropic or OpenAI) for agent processing. This data is sent only as needed to fulfill your agent requests and is subject to the respective provider's data handling policies.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/HTTPS).
- Hashed passwords (bcrypt) and API keys (SHA-256).
- Rate limiting on API endpoints.
- Regular security reviews.
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data. You can delete your account and all associated data from your dashboard settings.
- Export: Request a portable copy of your data in a machine-readable format.
- Objection: Object to processing of your data for specific purposes.
To exercise these rights, contact us at privacy@applyoperator.com.
8. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for cross-border data transfers in compliance with applicable data protection laws.
9. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top of this page indicates when this Policy was last revised.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
privacy@applyoperator.com